Cookie Policy
COOKIES POLICY
COOKIES POLICY
Hyundai Connected Mobility GmbH (“HCM”, “we”, or “us”) is committed to protecting the privacy and the security of your personal data.
Our website (the “Website”) uses cookies for the main purposes of allowing the Website to operate, analysing our services and your behaviour on our Website and, where appropriate, showing you advertising related to your preferences based on a profile created from your browsing habits. The Cookie Configuration Center lists the specific cookies installed on this Website, as well as the specific purposes of each of them.
The purpose of this cookie policy is to inform you clearly and precisely about the cookies used on our Website (the “ Cookie Policy ”). For users in the United Kingdom, this Cookie Policy should be read in light of the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003.
Who is responsible for processing my data and how can I contact the controller?
Hyundai Connected Mobility GmbH, with registered office atKaiserleipromenade5, 63067 Offenbach am Main, Germany, is the controller responsible for processing your personal data in connection with the cookies used on the Website.
If you have any questions about or in connection with this policy or would like to complain about our handling of your personal data or exercise any of your rights, please contact us by using the above contact details or you may also contact us by email to HCM.dataprotection@hyundai-europe.com.
Alternatively, you may also contact the Data Protection Officer of HCM: Hyundai Connected Mobility GmbH, c/o Data Protection Officer of Hyundai Connected Mobility GmbH, Kaiserleipromenade 5, 63067 Offenbach, Germany.
If youare located in the United Kingdom, you may also contact our local branch:Hyundai Connected Mobility(branch in UK), Birchwood Building, Springfield Drive, Leatherhead, Surrey KT22 7LP. The UK branch acts as a local contact point for UK users. Unless expressly stated otherwise, Hyundai Motor UK Limited is not a joint controller for the cookies described in this Cookie Policy.
What are cookies?
When you visit a website, it may store or retrieve information about your browser, usually in the form of cookies or similar technologiessuch as web beacons and pixels (referred to together in this Cookie Policy as “cookies”). This information may relate to you, your preferences or your device, and is primarily used to make the website work as you expect it to.The information does not usually directlyidentifyyou, but it can give you a more personalised web experience. You have the right and possibility to choose not to allow some types of cookies.
A cookie is a file that the Website downloads to your computer or device (computer or mobile device) for the purpose of storing and retrieving information about your navigation on said Website or other sites visited previously or subsequently.
The information collected through cookies may include the IP address and other browsing data. Thus, cookies allow, among other things, to uniquely identify the user (even if the user changes location or IP) and obtain information about their browsing habits.
When we refer to cookies in this Cookie Policy, we may also be referring to similar technologies such as web beacons, bugs, flash cookies, pixels and fingerprinting techniques.
Types of cookies
In relation to their function and purpose, we classify cookies into different categories.
Depending on the company managing them, we may use the following types of cookies:
- First party cookies: Are those which are sent to the user’s system from a system or domain managed by the editor and from which the service requested by the user is provided.
- Third party cookies: Are those which are sent to the user’s system from a system or domain that is not managed by the editor but by another company processing the data obtained through the cookies.
Depending on the purpose we may use the following types of cookies:
- Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
- Performance Cookies: These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and to see how visitors move around the site. All information collected by these cookies is aggregated. If you do not accept these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
- Functional Cookies:These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Targeting Cookies:These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
The storing of and gaining access to information on your end device, including the further processing of your personal data, processed by strictly necessary cookies is required to provide you with a service you have expressly requested and for the purposes of our legitimate interests (Article 6(1)(f) UK GDPR) in order to provide you with our website as well as to ensure system stability and efficiency and to implement proper safeguards as to the security of our website and services.
The storing of and gaining access to information on your end device, including the further processing of your personal data, by performance cookies, functional cookiesandtargetingcookiesis not strictly necessary for visiting ourwebsite. We will only store, access and process your information and personal data by means of such cookies if you have given us your prior consent (Article 6(1)()(a) UK GDPR). You can withdraw your consent at any time via the Cookie Settings.
Types of cookies used on this website and Cookie Settings
You can choose your preferences to allow all cookies, reject all non-essential cookies, or allow only some categories ofcookies. Non-essential cookies will not be set unless and until you have given your consent. You can manage or withdraw your consent preferencesat any timeby accessing the"Cookie Settings". In the Cookie Settings, you can click on the headings of thedifferent categoriesto learn more, manage the respective settingsand find further information about each cookie. Rejecting or blocking some types of cookies may affect your experience with the Website and the services we offer.
Please note that you can also block or disable cookies, and deleteyourbrowsing data (including cookies), at any time by changing your browser settings. These settings also allow you to refuse the installation of all or some cookies from all websites you visit.Below you will find information on how to manage the use and installation of cookies depending on the browser you use:
- Firefox : https://support.mozilla.org/en-US/kb/Delete%20cookies
- Chrome : https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
- Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac, https://support.apple.com/en-us/HT201265
- Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
- Cookie Consent Management Tool One Trust
We usethecookie consent management toolprovided by OneTrust(OneTrustTechnology Limited,82 St. John Street, Farringdon, London EC1M 4 JN, United Kingdom).Withthe cookie consent management tool, we offeryouthe possibility to consent to, reject and manage the storage of non-essential cookies in a legally compliant manner and to ensure thewithdrawalof consent. Furthermore, consent preferences are documented for legalproofand the setting of cookies is technically controlled.For thispurpose,cookies are used whichsaveyour cookie settings on our website. In this relation,we process yourIP address and, if consent is given, information on browser, country, device, pseudo-anonymous browser ID, retention of given or withdrawn consents by groups/solutions with indication of the time of changein order tobe able to provide legal proof of the given consent.In this way, the cookie settings can beretainedwhen you visit our website again,as long asyou do notdeletethe cookies beforehand. You can adjust your settings at any time.
Your personal data are processed to offer the possibility to consent to cookies and to document your consent, to ensure the withdrawal of consent and to control your settings. The data processing is based on our legitimate interest (Article 6(1)(f) UK GDPR) to comply with our legal obligations as well as to manage and document your consent.
Google Consent Mode
We use the Google Consent Mode on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
Google Consent Mode is used to manage consent and to control Google tools to ensure compliance with data protection regulations and cookie consent requirements.
The Google Consent Mode enables us to take into account your cookie consent settings, particularly in relation to the use of Google products such as Google Analytics.
If you give your consent, your default consent states and/or updated consent states is transferred to Google and Google tools will be used to enhance your experience by providing measuring site performance.
If you have not consented to the use of cookies, no data is transferred to Google.
The data processing is based on our legitimate interest (Article 6(1)(f) UK GDPR) to comply with our legal obligations as well as to manage and document your consent.
For more information how Google processes your personal data, please also visit the following link:
Google’s privacy policy https://business.safety.google/privacy/
Google Tag Manager
We use Google Tag Manager on our website, a service provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (for all persons located outside of the EEA or Switzerland by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)) to manage tags for tracking and analytics with own and third-party software. Tags are small code elements that help us to control which page or service elements and tools are activated and loaded in which order, among other things, to measure traffic and visitor behavior, understand the impact of our advertising, set up remarketing and target group orientation, and test and optimize our website.
The Google Tag Manager is just an auxiliary service that makes it easier to integrate and manage our tags via an interface. The Google Tag Manager only implements tags, which means that it does not use its own cookies and does not collect any personal data itself. It triggers other tags, which in turn may collect personal data. However, the Google Tag Manager does not access this data. The data processing is based on your consent (Article 6(1)(a) UK GDPR).
For more information about Google and its privacy practices, please also visit the following links.
Google’s Privacy Policy: https://business.safety.google/privacy/
Google’s Tag Manager Use Policy: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.
Google Analytics 4
We use Google Analytics 4, a web analytics service provided by Google LLC, on our website.
The responsible entity for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
Google Analytics 4 uses cookies that enable an analysis of your use of our websites. During your website visit, your user behaviour is recorded in the form of "events". Events can include the following information:
Page views,
First visit to the website, start of session, web pages visited,
Your "click path", interaction with the website, scrolls (whenever a user scrolls to the bottom of the page (90%)), clicks on external links, internal search queries, interaction with videos, file downloads and seen ads / clicked ads.
Inaddition, the following information may also be recorded:
Your approximate location (region),
Date and time of your visit,
Your IP address (in shortened form),
Technical information about your browser and the end devices you use (e.g. language setting, screen resolution), your internet service provider and the referrer URL (via which website/advertising medium you came to this website).
Google will use this information on our behalf to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics 4 help us analysethe performance of our website.
The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there. Google Analytics 4 has IP anonymisation enabled by default.
Due to IP anonymisation, your IP address will be shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
According to Google, the IP address transferred by your browser as part of Google Analytics will not be merged with other Google data.
The data sent by us and linked to cookies are automatically deleted after 14 months.
The maximum lifespan of Google Analytics cookies is 2 years. The deletion of data whose retention period has been reached occurs automatically once a month.
The legal basis for the processing of your personal data is your consent (Article 6(1)()(a) UK GDPR). You can withdraw your consent at any time via the Cookie Settings.
For moreinformation about how Google processes your personal data, please also visit the following links:
Google’s privacy policy and information about how Google processes personal information https://business.safety.google/privacy/
Google Analytics' terms of use https://marketingplatform.google.com/about/analytics/terms/us/ and https://business.safety.google/privacy/
Regarding a transfer of your personal data https://business.safety.google/adsprocessorterms/sccs/c2p/
Google Ads
We use Google Ads onour Website. Google Ads is an online advertising programme provided by Google Ireland Limited, Gordon House, Barrow Street,Dublin4, Ireland.
The use of Google Ads enables us to display advertisements in the Google search engine or on third-party websites when a user enters certain search terms into Google. In addition, targeted advertisements can be displayed based on user data held by Google, such as location data and user interests. As the operator of ourwebsite, we can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements resulted in corresponding clicks.
In this context the following data may be collected and processed: Your online identifiers, including cookie identifiers and IP address, device identifiers, the number of ad impressions per placement (frequency), last impression (relevant for post view conversions) and opt out information (marking that a user no longer wishes to be contacted).
The legal basis for the processing of your personal data is your consent (Article 6(1)()(a) UK GDPR). You can withdraw your consent at any time via the Cookie Settings.
For moreinformation about how Google processes your personal data, please also visit the following link:https://business.safety.google/privacy/.
- Google AdSense
We use Google AdSense on our Website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google AdSense uses cookies and similar technologies to display advertisements in various formats, including text, images, video, and interactive media, which may be targeted based on the content of the website and its audience. These technologies allow Google and its partners to serve ads based on users’ visits to this and other websites on the internet.
The information collected through these cookies may include in particular data such as IP address, browser type and device information, pages visited and interactions on the website.
The legal basis for the processing of your personal data is your consent (Article 6(1)()(a) UK GDPR). You can withdraw your consent at any time via the Cookie Settings.
Datadog
To ensure a stableand reliable experience when using ourWebsite, we use cookies provided by DataDog Inc.Maintainingthe stability and performance ofourWebsiteandthe checkout process is important to providing a functioningWebsiteand meeting users’ expectations. For this reason,thischeckout stability monitoring function helps us accurately detect and address interruptions or error messages that may occuron the Website.
With these cookies, weare able tomonitorwebsite performance andidentifypotential technical issuesencounteredby users.This includes collecting information about:
Website performance metrics such as loading times, error rates, and response delays;
Types of errors occurring during the onboarding or checkout process;
Overall functionality of the ordering and subscription flow.
These cookies are used to connect actions within a single browsing session and to maintain continuity in case of temporary interruptions (e.g., loss of connection or browser crash). Collected information is used for technical monitoring, troubleshooting, and improving the reliability and security of the Website. The session cookies are used to maintain a temporary session identifier and expire automatically after a short period of inactivity. The collected data is deleted after 90 days.
More information about collected information may be found here https://docs.datadoghq.com/real_user_monitoring/browser/data_collected/#default-attributes.
The legal basis for the processing of your personal data is your consent (Article 6(1)()(a) UK GDPR). You can withdraw your consent at any time via the Cookie Settings.
Contentsquare
We use the Digital Experience Analytics and Insights tool by Contentsquare (Content Square GmbH, Landsbergerstrasse 155, Haus 3, 4 Stock, 80687 Munich, Germany) on our website to create a better digital experience for our visitors’ and to optimise our services and our interactions with you. The tool helps us better understand our visitors’ online experiences, such as how much time visitors spend on particular pages, which links they choose to click and visitors’ click rates. To provide these analytics and insights, Contentsquare uses first-party cookies and other technologies to process data about our visitors’ behaviour and their devices on our behalf. This may include data such as the device’s IP address, online ID, cookie ID number, device type and screen size, browser information, geographic location at citylevel, e-commerce data, the preferred language used to display our website and the behaviour of users with accessibility needs. To improve its tool and services to us, Contentsquare may reuse this data for its internal development purposes. The data processing is based on your consent (Article 6(1)()(a) UK GDPR).
For more information about Contentsquare and its privacy practices, please also visit the following links.
- Contentsquare’s Privacy Policy: https://contentsquare.com/privacy-policy/
- Contentsquare’s Privacy Center and “10 Things To Know” privacy one-pager: https://contentsquare.com/privacy-center/; https://contentsquare.com/privacy-center/10-things-to-know-cs-data-processing/.
- Albacross
We use Albacross (Albacross Nordic AB) to analyse traffic and to gain insights into the types of companies visiting our Website. Albacross uses cookies and similar technologies to collect information about website visitors, including IP address, cookie identifiers and other similar online identifiers, browser and device information, and website access data, such as visited pages and timestamps.
This information is used to identify companies visiting our website through IP-based matching and, where available, to derive company-level attributes, such as company name, industry, and approximate geographic location. In certain cases, in particular where the visitor operates as a sole entrepreneur, this information may also constitute personal data (for example where the registered company name contains the name of a natural person). This allows us to better understand our audience and improve our website content and user experience. We do not use this data for targeting or advertising purposes.
Separately, Albacross may process the collected data for its own purposes, such as maintaining and improving its company database and providing its services, including company insights and intent data, to other customers. This may include the use of data for company-level targeted advertising and the sharing of data with third-party data providers. In this context, Albacross acts as an independent data controller. Further information about how Albacross processes personal data can be found in the Albacross privacy policy https://www.albacross.com/privacy-policy.
The legal basis for the processing of your personal data is your consent (Article 6(1)()(a) UK GDPR). You can withdraw your consent at any time via the Cookie Settings.
- Is my personal data transferred abroad?
For more information on possible international transfers of personal data that may be carried out by Hyundai, please consult ourPrivacy Policy. You can also find out about transfers to third countries that, where applicable, are carried out by the third parties identified in this Cookie Policy in their corresponding cookie policies or privacy policies.
What rights do I have and how can I exercise them?
For more information about your rights and how to exercise them, please also see our Privacy Policy.
Changes to the Cookie Policy
ThisCookiePolicy mayrequirean update from time to time, for example due to the implementation ofnew technologiesor the introduction of new services. We reserve the right to change or supplement this Policy at any time. We will publish the changes on the Website.Therefore, we recommend that you consult this Policy each time you access ourWebsitein order tobe adequately informed about how and why we use cookies.